FAQ's

Why should I move from my system such as QuickBooks or Simply Accounting?

QuickBooks and Simply Accounting provide excellent systems for startup businesses. As your business grows an entry level accounting system can become increasingly difficult to use due to the lack of flexibility and in depth capabilities. To get an idea whether you might have outgrown your entry level accounting software like Quickbooks or Peachtree visit this site.

What significant differences are there between ERPs?

There can be significant differences in ERP and vendor perspectives as to what makes a good ERP. Candlewest Systems believe that two critical aspects to an ERP are the in depth functionality and fit or ease of use of the software.

How do I determine whether the ERP software is a good fit for my organization?

There are a lot of different factors to take into consideration when choosing a new accounting system or ERP system (Enterprise Resource Planning) system. Before we suggest any specific software, Candlewest Systems does companywide business process review in order to help determine what ERP software might be a good fit. Being one of the few VARs with such a variety of established enterprise systems, Candlewest Systems is well positioned to advise companies on their software strategies moving forward. 

What does ERP stand for?

ERP stands for Enterprise Resource Planning and are systems that look integrate management information from all across an organization. An ERP system encompasses areas such as finance/accounting, manufacturing, sales, services etc. ERP systems work to automate all the process flows in an organization and facilitate the flow of information through an organization.

A full ERP system usually encompasses items such as a being real time, a common database for the organization and a common look and feel to all the different modules in the ERP system. 

What does CRM stand for?

CRM stands for Customer Relationship Management and is a company wide strategy that helps manage a company’s interactions with its customers and potential prospects. CRM often primarily includes various sales activities but also includes marketing, customer service, and technical support databases. The primary benefit of CRM’s are to reduce the cost of sales and marketing and help retain existing customers. 

How many different modules are there in an ERP? What modules should I look at purchasing?

An ERP can consist of quite a large variety of modules in an organization. The types of modules you purchase in an ERP system will be based on your industry vertical and the business process discovery you go through with Candlewest Systems.

Some examples of modules potentially available in an ERP system are modules such as the General Ledger, Accounts Payable, Accounts Receivable, Executive Dashboards, Business Analytics, Forecasting, Electronic Funds Transfer, Fixed Assets, Bill of Materials, Budgeting,  Inventory Management, Material Requirements Planning and Customer Relationship Management.